Shipping policy

Shipping & Delivery

Order Processing

Once your order is confirmed and prepared, you will receive a shipping confirmation email with your tracking details.

Noora & Co. processes and dispatches orders from Monday to Saturday. Orders placed on Sundays or during UAE National Holidays will be processed on the next business day.

Delivery Within UAE

Standard Delivery

Free delivery across the UAE
Estimated arrival: 3–5 working days

Express Next-Day Delivery

AED 25 shipping fee
Available for orders placed before 2:00 PM
Orders placed after 2:00 PM will be dispatched on the following business day

Delivery timelines are estimates and may vary depending on location, weather conditions, public holidays, or courier operations.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

If you experience any issues tracking your shipment, please contact us at nooraandcompany@gmail.com and our team will be happy to assist you.

Courier Responsibility

All orders are carefully prepared and handed over to a trusted third-party courier partner for delivery.

While we always strive to ensure a smooth delivery experience, Noora & Co. is not responsible for delays, loss, theft, or damages that may occur during transit or after delivery has been completed. Any shipping-related claims must be addressed directly with the courier service.