Privacy policy

Privacy Policy

Last Updated: May 12, 2026

At Noora & Co., we value your privacy and are committed to protecting your personal information with the highest level of care, security, and confidentiality.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from Noora & Co..

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect the following information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction details
  • Order history
  • Device and browser information
  • IP address and website activity
  • Customer support communications

We collect this information either directly from you, automatically through your use of our website, or through trusted service providers and partners.

How We Use Your Information

Your information is used to provide you with a smooth, secure, and personalized shopping experience.

This may include:

  • Processing and delivering your orders
  • Providing customer support
  • Sending order confirmations and tracking updates
  • Improving our website, products, and services
  • Preventing fraud and maintaining website security
  • Personalizing your shopping experience
  • Sending promotional or marketing communications (you may unsubscribe at any time)

Payment & Security

All payments are processed securely through trusted third-party payment providers.

Noora & Co. does not store or have direct access to your full payment card details.

While we take reasonable security measures to protect your information, no online transmission or storage system can be guaranteed as completely secure.

Shopify Services

Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell our products and services.

Your information may be processed by Shopify and its trusted partners in order to:

  • Process payments
  • Manage orders
  • Improve website functionality
  • Provide secure checkout and shopping experiences

To learn more, please review the Shopify Privacy Policy.

Marketing & Communications

We may occasionally send updates regarding new collections, special offers, or promotional campaigns.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Sharing of Information

We only share personal information when necessary to operate our business and fulfill our services.

This may include trusted third-party providers such as:

  • Payment providers
  • Shipping and courier partners
  • Website and analytics providers
  • Customer support tools

We do not sell your personal information to third parties.

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve website performance, analyze visitor activity, and enhance your shopping experience.

You may manage cookie preferences through your browser settings.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw marketing consent
  • Request a copy of your stored information

To make any request regarding your personal information, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. Noora & Co. is not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies separately.

Children's Privacy

Our website and services are not intended for children under the age required by applicable laws, and we do not knowingly collect personal information from children.

Policy Updates

Noora & Co. may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised update date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Noora & Co.
Dubai, United Arab Emirates
Email: nooraandcompany@gmail.com